Appliance Repair FAQ

What types of appliances does RapidFix repair?

We repair all major household appliances including refrigerators, washers, dryers, dishwashers, ovens, ranges, cooktops, microwaves, freezers, ice makers and wine coolers. We work on both residential and commercial appliances from all major brands.

Do I need to be home during the repair?

Yes, an adult (18+) must be present during the service visit. Our technician needs access to the appliance and may need to discuss repair options and costs with you before proceeding.

How experienced are your technicians?

Our technicians have years of hands-on experience repairing all major appliance brands. Our technicians are insured and have hands-on appliance repair experience.

Do you offer commercial appliance repair?

Yes, we provide commercial appliance repair services for restaurants, hotels, laundromats, and other businesses throughout South Florida. A commercial unit that is down moves up the list, and it is booked same day when a slot is open. Visit our commercial repair page for more details.

What brands do you service?

We service all major appliance brands including Samsung, LG, Whirlpool, GE, Frigidaire, Bosch, KitchenAid, Maytag, Viking, Sub-Zero, Wolf, Thermador, Miele, Electrolux, Kenmore, Amana, and many more. Whether you have a budget-friendly model or a high-end luxury appliance, we can help.

How much does a diagnostic visit cost?

Our standard diagnostic fee is $69, which covers the technician's visit, thorough inspection, and a detailed repair estimate. If you approve the repair, the diagnostic fee is waived and applied toward the total repair cost — so you only pay for the repair itself.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, cash, Zelle, and Venmo. Payment is collected after the repair is completed to your satisfaction.

Do you offer any discounts or coupons?

Yes! We offer $25 off your first repair with code FIRST25, and 15% off for seniors (65+) with code SENIOR15. We also run seasonal promotions. Visit our coupons page for current offers and savings.

Is there an extra charge for same-day or emergency service?

Standard same-day appointments during published business hours (8:00 AM – 8:00 PM) do not carry a separate same-day surcharge. If an after-hours appointment is available, any applicable fee is disclosed before booking.

What if the repair costs more than a new appliance?

Our technician will always provide an honest assessment. If the repair cost exceeds 50% of a new appliance's value, we'll recommend replacement instead. We never push unnecessary repairs — your best interest is our priority.

Do you offer same-day appliance repair?

Same-day service is often available depending on technician capacity, location, and the current schedule. Book online or call (754) 888-5560 to confirm the earliest open arrival window.

How do I schedule a repair appointment?

You can schedule a repair in three ways: (1) Book online through our website using the booking form on any page, (2) Call us at (754) 888-5560, or (3) Text us at the same number. Our online booking system shows available time slots so you can pick the most convenient time.

What are your service hours?

Our regular service hours are Monday through Friday, 8:00 AM to 8:00 PM, and Saturday, 9:00 AM to 5:00 PM. After-hours availability is limited and must be confirmed when you book. Call (754) 888-5560 to check the next available window.

Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel your appointment at no charge with at least 4 hours' notice. Simply call us at (754) 888-5560 or reply to your confirmation text message. We understand plans change and are happy to accommodate.

How long does a typical repair take?

Many common repairs can be completed in one visit when the needed part is in stock. Complex repairs or model-specific parts may require a return visit. Our technician will give you a time estimate after diagnosing the issue. We carry common parts in our service vehicles to minimize return visits.

My refrigerator is not cooling. What should I check before calling?

Before calling, try these steps: (1) Check that the temperature settings haven't been accidentally changed, (2) Ensure the condenser coils at the back aren't blocked by dust, (3) Make sure the door seals properly when closed, (4) Verify the fridge isn't overloaded blocking air vents. If the issue persists, call us — a failing compressor, thermostat, or refrigerant leak requires professional repair.

Why is my washing machine leaking water?

Common causes of washer leaks include: a damaged door seal or gasket, loose or cracked hose connections, a clogged drain pump, an overloaded drum, or a faulty water inlet valve. Front-loaders often leak from the door boot seal, while top-loaders may leak from the tub seal. Our technician finds the cause at the visit, and most of these are fixed then when the part is on the truck.

My dryer is running but not heating. What's wrong?

A dryer that tumbles but doesn't heat typically has one of these issues: a burned-out heating element, a blown thermal fuse, a faulty thermostat, or a clogged vent restricting airflow. A clogged dryer vent is both a performance issue and a fire hazard. We recommend professional dryer vent cleaning annually alongside any heating repairs.

Do you use genuine OEM parts?

We use high-quality parts for all repairs, including OEM (Original Equipment Manufacturer) parts when available and appropriate. For some repairs, we may recommend equivalent aftermarket parts that meet or exceed OEM specifications at a lower cost. We always discuss parts options with you before proceeding.

Can you repair smart/WiFi-connected appliances?

Yes. We repair smart refrigerators, washers and ranges from Samsung, LG, GE and other brands, reading their error codes the same way as on any other model. A Wi-Fi or app problem is usually separate from the fault that stopped the appliance, and we will tell you which one you have.

Do you offer a warranty on repairs?

Yes. Replacement parts carry our 12-month (360-day) parts warranty, and the repair work itself is covered by a 90-day labor warranty — if the same issue recurs within 90 days, we come back and fix it at no additional cost.

Will your repair void my appliance manufacturer warranty?

If your appliance is still under the manufacturer's warranty, we recommend contacting the manufacturer first for authorized warranty service. For out-of-warranty appliances, our repairs will not affect any remaining coverage. We're transparent about warranty implications and will advise you accordingly.

What if the repair doesn't fix the problem?

If our initial repair doesn't resolve the issue, we'll return at no additional diagnostic charge to reassess. If a different problem is identified, we'll provide a new estimate. Our goal is your complete satisfaction, and we stand behind our work with our 90-day warranty.

What areas do you serve in South Florida?

We serve all of Broward County and Miami-Dade County, including Miami, Fort Lauderdale, Hollywood, Aventura, Pembroke Pines, Coral Springs, Plantation, Davie, Weston, Miramar, Hialeah, Doral, Coral Gables, Sunny Isles Beach, Hallandale Beach and every other city in the two counties. Visit our service areas page for the complete list.

Do you charge extra for distant locations?

No, we do not charge travel fees for any location within our service area (Broward County and Miami-Dade County). The diagnostic fee is the same regardless of your location. We're a mobile service — we come to you.

Do you service condos and apartments?

Yes, we service single-family homes, condos, apartments, townhouses, and mobile homes. For high-rise condos, please ensure building management is aware of the service visit and any access requirements. Common parts travel with the technician; model-specific parts are ordered after diagnosis.

Symptoms and error-code guides

Diagnostic guides for common symptoms and appliance error codes.

Call (754) 888-5560 with anything not covered here.

Helpful Resources

  • Pricing guide — How the diagnostic fee and repair quotes work before any work starts.
  • Coupons & deals — FIRST25 for a first repair and SENIOR15 for customers 65 and older.
  • Service areas — The Miami-Dade and Broward cities we cover.
  • Repair warranty — What the labor and parts warranty covers and how to make a claim.
  • About us — Who we are, how we work and what we stand behind.
  • Emergency appliance repair — What to do first when an appliance is leaking, sparking or smells of gas.
  • Our terms for a booked repair — What a booked repair includes, the warranty clause among it, in full.
  • Privacy policy — What we do with the details you give us when you book or call.