Privacy Policy
RapidFix Appliance Repair explains here how information is collected and used when you visit our website, request service, book an appointment, or communicate with us by phone, email, or text message.
Information we collect
Service requests may include your name, phone number, email address, service address, appliance details, appointment information, and records of communications. Website usage data may include IP address, browser information, pages visited, referring URLs, and cookie or analytics data.
How we use information
We use information to schedule and provide appliance-repair service, communicate about appointments, prepare estimates and invoices, respond to support requests, improve our website and operations, prevent abuse, and comply with legal obligations.
SMS and phone communications
Service-related messages can include appointment confirmations, reminders, rescheduling notices, and follow-up messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS or HELP for assistance.
Sharing and service providers
We may share information with vendors that provide communications, scheduling, payments, analytics, maps, hosting, or other services needed to operate the business. We do not sell customer information as part of our appliance-repair service.
Security, retention, and cookies
We use reasonable administrative and technical safeguards. Information is retained only as needed for service, business records, legal obligations, and dispute resolution. Browser cookies and similar technologies may be used for site functionality and analytics; browser controls can limit them.
Your choices and rights
You may request access, correction, or deletion of personal information where applicable, and you may opt out of marketing or SMS communications. Our services are not directed to children under 18.
Contact
Questions about this policy can be sent to [email protected] or by calling (754) 888-5560.