Commercial Appliance Repair for Restaurants, Property Managers and Condos
A broken appliance at a business is a different problem from one at home. A restaurant loses covers while the dish machine is down, a property manager has a tenant calling twice a day, and a condo board has a floor of residents sharing two washers. We repair equipment for all three across Miami-Dade and Broward, and the way we work is built around what each of them needs from a repair company rather than around a single service call.
Who we work for
Restaurants and cafés
Ice machines, commercial dishwashers, reach-in refrigerators and the cooking line. Tell us your service hours and we plan the visit around them, so nobody is working behind the line in the middle of the rush.
Restaurant appliance repair in Miami · Commercial ice machine repair
Property management companies
Work orders for single units — a tenant's refrigerator, the washer in one apartment, a range that will not light. Send them all to one number; we arrange entry with the tenant or your maintenance staff, and repairs across your properties can be billed together on one monthly invoice.
Appliance repair for property managers
Condominium associations
Shared laundry rooms and common-area kitchens. One dead machine in a laundry room is a problem for every resident who uses it, so we coordinate access through the building office and report back to the manager, not only to whoever happened to call.
What changes when the customer is a business
Downtime comes first
We ask what the equipment costs you while it is out and schedule by that. Same-day when a technician window is open, and a straight answer when it is not.
Access is arranged, not discovered
Loading docks, service elevators, gate codes and key pickups get sorted before the visit instead of at the door.
Paperwork your office can use
A written diagnosis and a fixed quote before work starts, then an invoice that names the address and the unit.
One phone for every site
The same number for every location you run, and a record of each building, so the second call does not start from zero.
Equipment we repair
- Walk-in coolers and freezers
- Commercial refrigerators and prep tables
- Commercial dishwashers
- Commercial ovens and ranges
- Ice machines
- Commercial washers and dryers
- Household appliances in rental units and condos
Where our work stops
We repair the appliance, not the building it stands in. Air conditioning, water heaters, the electrical panel and the pipes inside the walls belong to other trades, and so do exhaust hoods and the fire-suppression system over a cooking line. If your call is about one of those, we say so on the phone rather than booking a diagnostic you would pay for only to hear the same answer at the door.
Walk-in coolers and freezers sit on the border between our work and a refrigeration contractor's. We handle the box and what is mounted on it: door closers, gaskets and heater wires, evaporator fans, defrost timers and temperature controls. A compressor, a remote condensing unit on the roof, or a rack that feeds several cases is a refrigeration contractor's job, and when the diagnosis ends up there we put it in writing so you can pass it straight on.
The same plain line applies to brands. Our technicians are insured and work on most makes of commercial and household equipment, but none of them is a manufacturer's service agent, and we do not present them as one. Equipment still covered by its maker's warranty should go back to the maker first.
Opening an account for several sites
- List the sites. Send the addresses, the equipment at each one and a contact who can open the door. A spreadsheet works; so does a list typed into an email.
- Name who approves. Tell us who signs off on a quote — an owner, a general manager, an office administrator — and whether the manager on shift may approve a repair on the spot.
- Choose the billing. An invoice per job, or one monthly invoice covering every site with the address and unit on each line. You can switch later if your books change.
- Start the record. At each site the technician notes the model and serial number of whatever was repaired, so the next call about that unit begins with its history instead of a description over the phone.
Frequently asked questions
Do you charge a diagnostic fee for commercial calls?
Yes — the same $69 diagnostic as a home visit, applied to the repair when you approve it. You get a fixed price before any work starts.
Do you work on air conditioning or rooftop refrigeration?
No. Air conditioning, water heaters and building wiring are outside what we do, and compressor or rack work on a refrigeration system belongs to a refrigeration contractor. Ask us and we will tell you which trade the problem points to.
What if the same unit keeps breaking?
Tell us when you call. The record for that site shows what was done before, and if the history says the unit is no longer worth repairing, you hear that from us before another quote.
Can several properties share one account?
Yes. Call or send work orders to the one number for every building you manage; repairs can be billed together on one monthly invoice, with the address and unit on each line.
Which areas do you cover?
Miami-Dade and Broward. If a site is near the edge of that area, call and we will tell you before booking whether we can reach it.
Related
Restaurant appliance repair in Miami · Commercial ice machine repair · Appliance repair for property managers