Samsung appliances use alphanumeric error codes to communicate specific problems. Understanding these codes can help you determine whether a quick DIY fix will solve the problem or if you need professional repair. Here's a comprehensive guide to the most common Samsung error codes.
Samsung Washer Error Codes
UE / UB — Unbalanced Load
The washer detected an unbalanced load during the spin cycle. Fix: Redistribute the laundry evenly in the drum. Avoid washing single heavy items (like a comforter) alone — add towels to balance the load. If the error persists, the shock absorbers or suspension springs may need replacement.
SE / 5E — Drainage Error
The washer can't drain water. Fix: Check the drain filter (located at the bottom front of the machine) for debris. Inspect the drain hose for kinks. If the filter is clean and the hose is clear, the drain pump may need replacement. Read our detailed SE error guide.
dE — Door Lock Error
The door isn't properly closed or the lock mechanism has failed. Fix: Check for clothing caught in the door seal. Try a power reset (unplug for 5 minutes). If the error persists, the door lock assembly may need replacement. Read our detailed dE error guide.
HE / HE1 / HE2 — Heating Error
The washer's water heating system has a problem. HE1 means the heater is overheating; HE2 means it's not heating at all. Fix: This typically requires a technician to test and replace the heating element or temperature sensor.
LE / LE1 — Water Leak
The washer detected a water leak. Fix: Check the detergent drawer for excess suds (use HE detergent only). Inspect door gasket for tears. Check all hose connections. If no visible leak, the water level sensor may be faulty.
Samsung Dryer Error Codes
HE / hE — Heating Error
The dryer's heating system isn't working properly. For electric dryers, check the circuit breaker (both poles). For gas dryers, verify the gas supply is on. If both are fine, the heating element, thermal fuse, or gas igniter may need replacement.
tS / tO — Temperature Sensor Error
The temperature sensor is reading abnormally high (tO) or has failed (tS). Fix: This requires a technician to test and replace the thermistor (temperature sensor). Do not continue using the dryer as it could overheat.
dC — Door Open
The dryer door isn't fully closed. Fix: Close the door firmly. If the error persists, the door switch or latch may need replacement.
Samsung Dishwasher Error Codes
SE / 5E — Drain Error
The dishwasher can't drain water. This is the most common Samsung dishwasher error. Fix: Clean the drain filter, check the drain hose, and run the garbage disposal. See our complete SE error troubleshooting guide.
OC / 0C — Overflow Error
The dishwasher detected too much water. Fix: Check the water inlet valve for leaks. The float switch or water level sensor may be faulty.
HE — Heater Error
The dishwasher's water heater isn't working. Dishes may come out cold and not fully clean. Fix: This typically requires professional repair to replace the heating element.
When to Call a Professional
While some Samsung error codes can be resolved with simple fixes (cleaning filters, redistributing loads, power resets), many require professional diagnosis and repair. Call RapidFix at (754) 888-5560 if the error persists after trying the basic fixes, or if the code indicates an electrical, heating, or motor problem.
